Position: Data Center Support Engineer
Clearance: Top Secret SCI + CI Poly
Location: Wright Patterson Air Force Base, OH
Position Type / Standard Work Hours: Full-time / 40 hours
Summary / Objective:
The Data Center Support Engineer provides oversight and support to network, systems, storage, and other networked equipment while meeting NASIC, NSA, AF, and other applicable government standards.
This includes creation and maintenance of network diagrams using government software.
Network topology diagram include network segments, port assignment, WAN configuration, VLAN, patch panel, etc.
), routers, switches, firewalls connecting the various segments, servers, gateways, and other major pieces of networking hardware.
Required Education and / or Experience:
Manage weekly status reports upon request that details all documents created, reviewed, in-progress, maintained, updated, and archived.
Ensure data flows of all data coming in and out of system.
Data flows shall include source, destination, types of data, sizes, mission area, customers, etc.
Ensure revision control labeling that is consistent with existing NASIC documentation.
Ensure consistent labeling and keys are represented in documentation.
Oversee network diagrams, wiring diagrams, network topologies, and rack elevations with appropriate layering to all allow quick access.
Document the hosts name, its IP address (es), and role (e.
g.
DNS, DHCP, mail server, etc.
), hardware components for servers (e.
g.
GPUs), make, model, serial number, asset tag, location (room, rack, etc.
).
Supervise mission-critical applications/services, configuration of network services (DNS, DHCP, NFS, Web, etc.
), OS, disk layout, server criticality (critical, essential, other, etc.
).
Oversee circuits connected to network infrastructure.
Documentation shall include circuit type, circuit ID, bandwidth, WAN type, termination equipment, who owns the circuit, contact information, any additional information pertinent to the circuit.
Oversee and maintain a change log for each network documentation piece.
Verify documentation is accurate with network engineers internal and external to NASIC.
Coordinate with NASIC LG & SC to capture power, cooling, etc.
that pertains to the system.
Rack elevations shall identify power consumption and power capacity.
Preferred Education, Certifications and / or Experience:
Security + CE Certification
Five years of applicable experience
Recent and relevant expertise in network documentation and experience with MS Visio.
Experience in overseeing design, documentation, and creation of network documentation that includes network diagrams, rack elevations, flow diagrams, etc.
using design software.
Have an understanding of networks, storage, and data flows.
Supervisory Responsibilities:
This position does not supervise the work of others.
Work Environment:
This job operates in a professional office environment.
This role routinely uses standard office equipment.
Physical Demands:
Must be able to operate a computer and other standard office equipment.
Must be able to remain in a stationary position, 80%.
Travel:
Very little.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and/or activities may change at any time with or without notice.
AAP / EEO Statement:
BTAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
BTAS is an E-Verify program participant.